Detail Studio Products strives to ensure that our customers receive the highest quality service and merchandise. However, we realize that you may wish to return an item. Please carefully read this Return Policy to see if your item meets the criteria for an acceptable return.
Detail Studio Products Return Policy: Please inspect your order immediately upon receipt. Detail Studio will accept the return of many items within 30 days of the date of the original invoice. All returns are subject to a 10 percent restocking fee.
Detail Studio will NOT accept returns in other than ORIGINAL UNUSED condition. All . ITEMS THAT HAVE BEEN USED MAY NOT BE RETURNED.
Cancellations: If you order products and cancel your order before the item is shipped or the service is completed you may be subject to a 5 percent cancellation fee.
Damaged Merchandise: Detail Studio is not responsible for merchandise damaged by customer misuse or failure to follow instructions specified with the product. Returns will not be accepted for merchandise that has been damaged by customer misuse or negligence.
Shipping Charges are not refundable. Credits for returned merchandise will not include the original shipping charges. Customers are also responsible for paying shipping charges to return the item(s) to Detail Studio
Lost or Damaged Packages: Please inspect your order immediately upon receipt. DO NOT sign for a damaged package without a full inspection of its contents. All items damaged in shipment are insured. If you receive a damaged item, please contact Detail Studio within 24 hours.
Please contact Detail Studio Customer Service if you have any questions about the use of the item(s) you are purchasing. Call toll-free Monday – Friday, 509-460-6600, 9 a.m.-5 p.m. Pacific Time